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Our amazing Customer Care team, based in Carlisle, are here to answer your calls and manage our webchat service seven days a week.
Customer support
Chat online or call our Customer Care team. Open today from 8:45am.
(01228) 595 939
Opening times
View our branch availability and opening times.
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Send us a message

You can advise us of a bereavement below and we will send you some guidance on what to do next.

Your details (the informer)
Details of the deceased

Although the information you provide on this form will be sent by secure means, we would remind you that you should never send any confidential details (for e.g. account details). By sending us the message you agree that you are doing so at your own risk and that we may respond using the same means.

Although the information you provide on this form will be sent by secure means, we would remind you that you should never send any confidential details (for e.g. account details). By sending us the message you agree that you are doing so at your own risk and that we may respond using the same means.

Although the information you provide on this form will be sent by secure means, we would remind you that you should never send any confidential details (for e.g. account details). By sending us the message you agree that you are doing so at your own risk and that we may respond using the same means.

Although the information you provide on this form will be sent by secure means, we would remind you that you should never send any confidential details (for e.g. account details). By sending us the message you agree that you are doing so at your own risk and that we may respond using the same means.

Although the information you provide on this form will be sent by secure means, we would remind you that you should never send any confidential details (for e.g. account details). By sending us the message you agree that you are doing so at your own risk and that we may respond using the same means.

Although the information you provide on this form will be sent by secure means, we would remind you that you should never send any confidential details (for e.g. account details). By sending us the message you agree that you are doing so at your own risk and that we may respond using the same means.