Coronavirus (COVID-19)

Important information - last updated Wednesday 25 March

Borderway Finance is monitoring the outbreak of Coronavirus (COVID-19) closely to ensure we are taking the necessary steps to protect our colleagues, maintain our services and support our customers.

We expect the disruption to continue for some time and although the effects should be temporary we are aware that some of our customers may be impacted financially. As a responsible business we will do everything we can to support these customers through this period.

If you are experiencing or foresee any financial difficulties our advice is to get in touch with us. We’ll look at every customer’s situation on a case-by-case basis to understand what solutions we are able to offer. If you are concerned about your payments and your payment due date is within the next 3 days, please call our Customer Care team on 01228 595 939. If your payment due date is not within the next 3 days, please read our Vehicle Finance / Loan Payment Information page.

Help & Support

Vehicle Finance / Loan Payment Information
We are committed to supporting customers who experience difficulty with loan payments as a result of coronavirus.
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Opening hours
In order to protect our colleagues and continue to look after our customers as well as we can in the current circumstances, we will be temporarily reducing our working week.
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