The Cumberland is a forward thinking organisation committed to providing excellent customer service and putting its members first.
One of the main ways we achieve such a high level of customer service is through the staff we employ.
We have over 480 staff based in our head office and our branch network, which extends throughout Cumbria, Dumfriesshire, North Lancashire and Northumberland, and it is these people that help us to be the success that we are today.
If yes, then we would like to meet you.
If you’re an enthusiastic team player and have the commitment and desire to succeed, then see what exciting opportunities we may have in our current vacancies, or read on to discover the different roles we can offer.
Salary £9.23 per hour
Plus Performance Related Incentive Scheme
The main duties of a Customer Service Assistant will be to provide an outstanding level of customer service, offer an efficient cashiering service, generate sales leads and provide administration support.
We recognise that the people in our team are our greatest asset, therefore, we offer excellent training and development and all staff have the opportunity to progress their career within a financial services environment, which can ultimately lead to managerial level.
The normal hours of work will be:
Every Saturday: 8.45am – 12.15pm
The closing date for completed applications is 01 April 2019.
Salary starting at £17,433 - increasing following full training
It takes excellent products to be voted Best Regional Building Society once. It takes brilliant people to win it an amazing five years in a row.
Now we’re on the hunt to find more talented professionals to join our Contact Team and help bring the award back home to Cumbria for another successive year.
About the role:
Based in our Head Office in Carlisle, this is a fabulous opportunity to join an innovative business and for you to begin your career with The Cumberland.
You’ll be the first point of contact for many of our potential and existing customers, delivering a market leading customer experience from start to finish, and you’ll be responsible for delivering this by telephone and digital platforms including email and web chat as part of a close knit team.About you:
This full time position requires someone who is fully flexible to work mornings, evenings and weekends over 5 out of 7 days.
Closing date for applications is 04 April 2019.
Interviews will be held on 11 April 2019.
Download our application form in your chosen format below and email it to email@example.com or post it to: People and Culture Team, Cumberland Building Society, Cumberland House, Cooper Way, Parkhouse, Carlisle CA3 0JF.
To see how we will use the information you provide to us as part of our recruitment process, read the Applicant Privacy Notice.
Having great people means we'll provide great customer service. We strive to ensure our staff become the best they can be.