Careers at The Cumberland
Our people are our greatest asset. Want to join us? Find out about our current vacancies below.

The Cumberland is a forward thinking organisation committed to providing excellent customer service and putting its members first.

One of the main ways we achieve such a high level of customer service is through the staff we employ.

We have over 480 staff based in our head office and our branch network, which extends throughout Cumbria, Dumfriesshire, North Lancashire and Northumberland, and it is these people that help us to be the success that we are today.

  • Do you see yourself as our next valuable team member?
  • Would you like to grow with an organisation that values its staff and prides itself on the customer service that is offered?

If yes, then we would like to meet you.

If you’re an enthusiastic team player and have the commitment and desire to succeed, then see what exciting opportunities we may have in our current vacancies, or read on to discover the different roles we can offer.

Current vacancies

  1. Underwriter (Part Time) @ Borderway Finance, Head Office, Carlisle

    £8.75 to £11.01 per hour depending on experience

    Part of The Cumberland, the UK’s 10th largest building society Borderway Finance is the largest motor vehicle finance company based in Cumbria, specialising in helping people buy new and used cars, motorbikes and light commercial vehicles.

    About the Role
    As part of their expansion plans, Borderway Finance are looking for an Underwriter to join their team, working with current clients and a network of motor dealer partners throughout their operating area to provide underwriting decisions for finance applications in line with the companies risk appetite.

    Whilst operating in a highly regulated environment, you will possess the skills and personality to deliver outstanding customer service and customer experience.

    About you

    To succeed, you will have:
    • Excellent attention to detail.
    • A passion for delivering excellent customer service.
    • Excellent planning and organisational skills.
    • Friendly telephone manner.
    • Experience in underwriting within financial services sector is preferable but full training can be given.

    Why Apply?

    • Competitive salary and benefits.
    • Company pension scheme.
    • One paid charity day per year.
    • Collaborative, supportive organisation committed to developing full potential.
    • Excellent opportunity for career progression based on delivery, output and alignment to Cumberland values.
    • Access to Mental Health First Aiders and an extension Employee Assistance Programme.

    Hours of work
    Monday and Friday - 8.45am to 5.15pm
    Saturday - 10.00am to 4.00pm

    Family friendly hours would also be considered for Monday and Friday.

    The closing date for completed applications is 22 February 2019.

How to Apply

Download our application form in your chosen format below and email it to or post it to: People and Culture Team, Cumberland Building Society, Cumberland House, Cooper Way, Parkhouse, Carlisle CA3 0JF.

To see how we will use the information you provide to us as part of our recruitment process, read the Applicant Privacy Notice.

Application form

Microsoft Word
Email to:
Download Word Application
Or post to:

People and Culture Team
Cumberland Building Society
Cumberland House
Cooper Way
Carlisle CA3 0JF
Adobe PDF
Email to:
Download PDF Application
Or post to:

People and Culture Team
Cumberland Building Society
Cumberland House
Cooper Way
Carlisle CA3 0JF


Having great people means we'll provide great customer service. We strive to ensure our staff become the best they can be.

Committed to our people
We are committed to training staff members at all levels and provide both on the job training and centralised training courses.
We provide training to our staff to assist them in achieving their objectives, through structured training and development plans.

All of our staff members have the opportunity to work towards a qualification relevant to their role and this is fully supported and encouraged by us.
Our staff are continually given the opportunity to develop new skills and further their financial services career with us
This structured training system, called Train Track, allows staff members to complete modules to take them from being a new starter to being a manager.

This gives staff the opportunity to reach their full potential. A key element is the training library that is constantly updated to help staff progress in their chosen career with us.

We have a dedicated staff trainer who runs all our internal training courses.
We like to encourage and support our staff to do exams to increase their knowledge and understanding
This gives them an opportunity to develop and progress. The exams are a recognised qualification throughout the Financial Services Industry and there are many levels you can study.